Tuesday, 26th March 2024
2:00 PM - 7:00 PM (WIB)

Hotel Mulia
Senayan, Jakarta

In today's fast-paced digital era, organisations are faced with the task of meeting their customers' ever-evolving needs to stay ahead of the game. The advancement of technology has provided a multitude of opportunities to revolutionise in the way organisations interact wfh their customers.

This event will discuss on how their ecosystems are aligned, focused, and ready for the future, because a customer experience that drives growth is not the responsibility of just one team.

At Teh Group we are proud to present our first annual CX Connect which will thrive into embracing the new formation of how digital transformation has to the customer journey


Presentation Session


Breaking The Fast


Tracking and Identifying Unhappy Customers and Discovering What Went Wrong​

Customer Centricity & Product Development​

ESG and CX: How Both Worlds Combine to Create Challenges and Positive Outcomes​

The Importance of Investing in Customer Experience Strategy to Build a Resilient Business​


Yanuar Rezqi

Head of Customer Experience
Kasoem Group 

Ratih Sudirham

Senior Solutions Engineer

Budi Santoso

Chief Experience Officer
Lion Parcel Group

Devina S. Raditya Jap

Director - Environment & Sustainability 
Schneider Electric

Juinitia Senduk

Head of Care

Ichwan Peryana

Pinjam Modal


Register today to secure your spot​

and enjoy a delightful lunch with peers in the community and exchange views on how to bridge the gaps between cybersecurity and business stakeholders.​

Contact us today to learn more about how we can support your business development efforts.​

Let us help you identify and engage with high-quality leads, driving your business growth and revenue.​