Tuesday, 26th March 2024
2:00 PM - 7:00 PM (WIB)
Hotel Mulia
Senayan, Jakarta
In today's fast-paced digital era, organisations are faced with the task of meeting their customers' ever-evolving needs to stay ahead of the game. The advancement of technology has provided a multitude of opportunities to revolutionise in the way organisations interact wfh their customers.
This event will discuss on how their ecosystems are aligned, focused, and ready for the future, because a customer experience that drives growth is not the responsibility of just one team.
At Teh Group we are proud to present our first annual CX Connect which will thrive into embracing the new formation of how digital transformation has to the customer journey
EVENT FEATURES
Presentation Session
Keynotes
Breaking The Fast
EVENT TOPICS
Tracking and Identifying Unhappy Customers and Discovering What Went Wrong
Customer Centricity & Product Development
ESG and CX: How Both Worlds Combine to Create Challenges and Positive Outcomes
The Importance of Investing in Customer Experience Strategy to Build a Resilient Business
SPEAKERS
Yanuar Rezqi
Head of Customer Experience
Kasoem Group
Ratih Sudirham
Senior Solutions Engineer
Okta
Budi Santoso
Chief Experience Officer
Lion Parcel Group
Devina S. Raditya Jap
Director - Environment & Sustainability
Schneider Electric
Juinitia Senduk
Head of Care
Gojek
Ichwan Peryana
CTO
Pinjam Modal
SERIES SPONSORS
Register today to secure your spot
and enjoy a delightful lunch with peers in the community and exchange views on how to bridge the gaps between cybersecurity and business stakeholders.
Contact us today to learn more about how we can support your business development efforts.
Let us help you identify and engage with high-quality leads, driving your business growth and revenue.
