The Top 10 Considerations for Bot Management

Wondering how difficult the problem of bots has become? Try to score a Taylor Swift ticket or a new pair of Air Jordans. And those are just hype events. Bots are becoming increasingly pervasive and pernicious across industries. What’s worse for those looking for answers is that the bot management game has changed. Truthfully, it has always been changing. Bot management is often described as an arms race, or a game of cat and mouse, with business eserecting defenses and bot creators continuing to find ways around them. But now it’s not only the bots themselves that are evolving. The environment around them is evolving as well. For example, businesses are no longer dealing just with individual actors, or even coordinated groups. It is now possible to rent a bot for the week, like you would an Airbnb. Similarly, solutions cannot just segment bots into categories of good and bad. There’s too much of a gray area now. This evolution of bots and the environment around them has made the task of selecting bot management software more difficult than ever. You need to not only determine what was effective against yesterday’s bots, but what will be effective against today’s and tomorrow’s. This guide outlines some of the key considerations for buyers selecting bot management software. Use it to help you sort through the noise to make an informed buying decision.

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